Tiffany suggests ...

Tips and employee appreciation giveaways to best handle a staff shortage – Canada

Being short-staffed presents unique challenges—but there are easy-to-implement solutions. Try our pract...

Tiffany writes ...

5 tips for a successful teacher mentoring program – Canada

A great teacher mentoring program can help your school retain educators. We offer 5 useful tips for creat...

Tiffany discusses ...

How to boost employees’ emotional intelligence at work – Canada

Better emotional intelligence at work means better staff and customer connections. We offer tips, plus he...

Alysia discusses ...

How can we help? Call centre best practices – Canada

When patients get in touch with your call centre or hotline, it’s because they need help. Make every co...

Jennifer writes ...

Benefits of new employee onboarding vs. orientation – Canada

New employee onboarding programs can improve the experience of new hires and better retain top-quality ta...