Tiffany discusses ...

How to boost employees’ emotional intelligence at work – Canada

Better emotional intelligence at work means better staff and customer connections. We offer tips, plus he...

Kongcheng digs ...

How instructional coaching can benefit your school – Canada

Instructional coaching can create tangible positive outcomes for schools. We discuss four benefits includ...

Andy describes ...

How DEI in healthcare can drive better patient outcomes – Canada

DEI in healthcare helps foster an environment where everyone is treated with respect and fairness. It can...

Alysia discusses ...

How can we help? Call centre best practices – Canada

When patients get in touch with your call centre or hotline, it’s because they need help. Make every co...

Amanda recommends ...

Future-proof Your Nonprofit – Canada

Nonprofit succession planning is a top concern for U.S. charitable organizations. Check out these tips to...

Gail discusses ...

Effective remote training ideas – Canada

Keeping staff engaged during online learning sessions is no easy task. Avoid screen fatigue with these fi...

Barbara likes ...

Dive into the digital age and go paperless! – Canada

Did you know the Ontario Government’s Treasury Board Secretariat projects it will save $26,200 a year j...

Whitney writes ...

Developing young leaders in government – Canada

Developing young leaders in government helps empower youth and ensure a bright future for our children. W...

Andy describes ...

Design thinking in the classroom: How to teach students creative problem-solving skills – Canada

Bringing design thinking into the classroom helps train students to solve other people's problems with em...

Brian discusses ...

Creating a thought leadership strategy – Canada

With a strong team of thought leaders, your business can grow and retain more customers. We offer ideas o...