Barbara likes ...

Dive into the digital age and go paperless! – Canada

Did you know the Ontario Government’s Treasury Board Secretariat projects it will save $26,200 a year j...

Gail discusses ...

Effective remote training ideas – Canada

Keeping staff engaged during online learning sessions is no easy task. Avoid screen fatigue with these fi...

Amanda recommends ...

Future-proof Your Nonprofit – Canada

Nonprofit succession planning is a top concern for U.S. charitable organizations. Check out these tips to...

Alysia discusses ...

How can we help? Call centre best practices – Canada

When patients get in touch with your call centre or hotline, it’s because they need help. Make every co...

Andy describes ...

How DEI in healthcare can drive better patient outcomes – Canada

DEI in healthcare helps foster an environment where everyone is treated with respect and fairness. It can...

Kongcheng digs ...

How instructional coaching can benefit your school – Canada

Instructional coaching can create tangible positive outcomes for schools. We discuss four benefits includ...

Tiffany discusses ...

How to boost employees’ emotional intelligence at work – Canada

Better emotional intelligence at work means better staff and customer connections. We offer tips, plus he...

Jayne describes ...

How to boost productivity with employee upskilling and reskilling – Canada

Help your staff meet changing workplace demands by encouraging employee upskilling and reskilling. We off...

Robert describes ...

How to build a future-proof workforce for your agency – Canada

Providing on-the-job training and opportunities to learn technology skills can help build a future-proof ...

Ryan discusses ...

How to create a perfect trade show sales pitch – Canada

Quickly establish a good relationship with prospects and customers you meet at trade shows. We share how ...