Andrea discusses ...

Helpful Planning Tips to Transition Your Nonprofit’s Board of Directors

Plan for the future by following these nonprofit succession strategies and exit-interview best practices....

Adam shares ...

Helpful Planning Tips to Transition Your Nonprofit’s Board of Directors –

Nonprofit board members come and go for a variety of reasons. Having succession strategies in place will ...

Matt describes ...

How can we help? Call center best practices

Help patients get what the need, when they need it, by providing a seamless customer experience. These ca...

Alysia discusses ...

How can we help? Call centre best practices – Canada

When patients get in touch with your call centre or hotline, it’s because they need help. Make every co...

Matt describes ...

How to boost employees’ emotional intelligence at work

Building emotional intelligence at work builds better business connections—and a bigger bottom line. We...