Daryl discusses ...

How to make patients feel more comfortable – Canada

Learn how to make patients feel more comfortable and stress-free during their entire experience.

Shaun describes ...

4 tips and healthcare giveaways to get patients into a routine – Canada

Routine care plays a role in reducing many types of illnesses and disabilities. These 4 tips and healthca...

Liz describes ...

Public engagement: How to keep citizens informed and connected – Canada

Public engagement creates a win for you and your residents. We have tips to ensure citizens receive your ...

Barb suggests ...

5 ideas for delivering excellent customer service – Canada

Brainstorming ways to ensure you’re delivering excellent customer service in the new year? We offer use...

Daryl describes ...

Four practical steps to fast customer service recovery – Canada

From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...