Andy describes ...

How DEI in healthcare can drive better patient outcomes – Canada

DEI in healthcare helps foster an environment where everyone is treated with respect and fairness. It can...

Gail suggests ...

How to create a sensory-friendly classroom for students and staff – Canada

From bright lights to colourful posters, school can be stressful for sensory-sensitive students and staff...

Alysia discusses ...

How can we help? Call centre best practices – Canada

When patients get in touch with your call centre or hotline, it’s because they need help. Make every co...

Tiffany discusses ...

How to boost employees’ emotional intelligence at work – Canada

Better emotional intelligence at work means better staff and customer connections. We offer tips, plus he...

Tiffany writes ...

5 tips for a successful teacher mentoring program – Canada

A great teacher mentoring program can help your school retain educators. We offer 5 useful tips for creat...