Matt describes ...
How can we help? Call center best practices
Help patients get what the need, when they need it, by providing a seamless customer experience. These ca...
Alysia discusses ...
How can we help? Call centre best practices – Canada
When patients get in touch with your call centre or hotline, it’s because they need help. Make every co...
Matt describes ...
How to boost employees’ emotional intelligence at work
Building emotional intelligence at work builds better business connections—and a bigger bottom line. We...
Tiffany discusses ...
How to boost employees’ emotional intelligence at work – Canada
Better emotional intelligence at work means better staff and customer connections. We offer tips, plus he...
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5 tips for a successful teacher mentoring program
A strong teacher mentoring program can help your school hold on to educators. We offer 5 tips to help you...