How to use cross-facility communication to improve patient care
Patients who have been referred to medical specialists or need various forms of treatment or tests may se...
How to make patients feel more comfortable – Canada
Learn how to make patients feel more comfortable and stress-free during their entire experience.
How to make patients feel more comfortable
Understand how to make patients feel more comfortable and relieve their stress. A welcoming waiting room ...
How to Get Referrals From Customers
Discover how to get referrals by improving client relationships.
How to create loyal customers for life – Canada
Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...
How to better address healthcare needs of rural patients
According to recent studies, 19.3% of the U.S. population lives in rural areas.
Four practical steps to fast customer service recovery – Canada
From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...
Four practical steps to fast customer service recovery
Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...
Customer Loyalty Programs
Learn about customer loyalty programs to help your small business increase sales, enhance reputation and ...
Create a positive experience for paediatric patients using promotional items for kids – Canada
Going to the doctor is a normal part of life for most people, starting at birth.