Mark writes ...
Strategies to provide a better customer-focused online experience
According to a recent survey, more than 40 percent of citizens handle most of their government interactio...
Amy recommends ...
Strategies to provide a better customer-focused online experience – Canada
s more services move out of your offices and onto the internet, citizens will come to expect online inter...
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Body Camera Pros and Cons
This article discusses body camera pros and cons for government employees who face high-conflict situatio...