Emily discusses ...

How to provide excellent customer service—even when you’re short-staffed – Canada

Even when you’re short-staffed, customers will still expect good service. We offer helpful ideas on how...

Amy discusses ...

How to encourage staff to generate new ideas – Canada

Help your team improve your organization by thinking of fresh ideas, enhanced processes and more. We disc...

Andrea writes ...

Clever welcoming ideas to warmly receive new hires – Canada

All too often, current employees aren’t aware a new team member is starting work on a given day.

Karla writes ...

5 affordable employee appreciation gift ideas – Canada

Show employees you recognize their hard work. We share five affordable employee appreciation gift ideas t...