Alysia discusses ...

How can we help? Call centre best practices – Canada

When patients get in touch with your call centre or hotline, it’s because they need help. Make every co...

Karla suggests ...

How DEI in healthcare can drive better patient outcomes

DEI in healthcare contributes to an environment where staff and patients feel seen and understood. It als...

Andy describes ...

How DEI in healthcare can drive better patient outcomes – Canada

DEI in healthcare helps foster an environment where everyone is treated with respect and fairness. It can...

Matt describes ...

How to use cross-facility communication to improve patient care

Patients who have been referred to medical specialists or need various forms of treatment or tests may se...

Breanna discusses ...

How to use cross-facility communication to improve patient care – Canada

Use these tips and medical giveaways to help keep everyone on the same page.