How to use customer advocacy to create customer advocates – Canada
When you need customer advocates, start with customer advocacy. We share ways to care for citizens that�...
How to thrive during a recession – Canada
Knowing how to thrive during a recession is a lot like knowing how to thrive during economic booms. We sh...
How to teach financial literacy – Canada
Knowing how to teach financial literacy can help you give students a leg up on their monetary life. We sh...
How to promote lifelong learning for your agency’s staff – Canada
Help empower your agency’s staff and prepare for the future with ways to promote lifelong learning. We ...
How to praise students while sparking discussion – Canada
Telling a student, “Good work!” misses the chance to discuss and learn. We offer tips on how to prais...
How to motivate students – Canada
Help students get the most out of every lesson. We offer tips and motivational giveaways to motivate stud...
How to build a future-proof workforce for your agency – Canada
Providing on-the-job training and opportunities to learn technology skills can help build a future-proof ...
How to boost productivity with employee upskilling and reskilling – Canada
Help your staff meet changing workplace demands by encouraging employee upskilling and reskilling. We off...
How to boost employees’ emotional intelligence at work – Canada
Better emotional intelligence at work means better staff and customer connections. We offer tips, plus he...
How can we help? Call centre best practices – Canada
When patients get in touch with your call centre or hotline, it’s because they need help. Make every co...