Andy describes ...
How DEI in healthcare can drive better patient outcomes – Canada
DEI in healthcare helps foster an environment where everyone is treated with respect and fairness. It can...
Karla suggests ...
How DEI in healthcare can drive better patient outcomes
DEI in healthcare contributes to an environment where staff and patients feel seen and understood. It als...
Alysia discusses ...
How can we help? Call centre best practices – Canada
When patients get in touch with your call centre or hotline, it’s because they need help. Make every co...
Matt describes ...
How can we help? Call center best practices
Help patients get what the need, when they need it, by providing a seamless customer experience. These ca...
Kathi describes ...
5 tips for providing excellent virtual healthcare for patients – Canada
Virtual healthcare tips like advertising your services efficiently and providing technology training can ...