Jennifer writes ...
Benefits of new employee onboarding vs. orientation – Canada
New employee onboarding programs can improve the experience of new hires and better retain top-quality ta...
Alysia discusses ...
How can we help? Call centre best practices – Canada
When patients get in touch with your call centre or hotline, it’s because they need help. Make every co...
Tiffany discusses ...
How to boost employees’ emotional intelligence at work – Canada
Better emotional intelligence at work means better staff and customer connections. We offer tips, plus he...
Tiffany writes ...
5 tips for a successful teacher mentoring program – Canada
A great teacher mentoring program can help your school retain educators. We offer 5 useful tips for creat...
Matt likes ...
How to praise students while sparking discussion – Canada
Telling a student, “Good work!” misses the chance to discuss and learn. We offer tips on how to prais...