Alysia discusses ...

How can we help? Call centre best practices – Canada

When patients get in touch with your call centre or hotline, it’s because they need help. Make every co...

Sherry describes ...

7 in-person and virtual class icebreaker activities for summer school – Canada

Encourage more student engagement at summer school by helping students break the ice. We offer fun icebre...

Rebecca describes ...

7 in-person and virtual class icebreaker activities for summer school

Help students feel relaxed and comfortable, so they’ll be more engaged during summer school. Try these ...

Matt describes ...

How to boost employees’ emotional intelligence at work

Building emotional intelligence at work builds better business connections—and a bigger bottom line. We...

Tiffany discusses ...

How to boost employees’ emotional intelligence at work – Canada

Better emotional intelligence at work means better staff and customer connections. We offer tips, plus he...