Callie writes ...

4 tips for better customer service – Canada

Great customer care leads to a more successful business. Even on a budget, our tips for better customer s...

Gina writes ...

5 fun ways to improve and personalize customer service – Canada

Studies have shown 86 percent of buyers will pay more for a great customer experience.

Liz describes ...

5 ways to connect with customers – Canada

There are many different ways to connect with customers and show them how much they’re appreciated. We ...

Mark writes ...

Hiring a marketing agency: Pros, cons and tips – Canada

Trying to determine whether to keep your marketing in-house or hire a marketing agency? We offer a list o...

Tiffany describes ...

How to improve customer relationships by focusing on details – Canada

The little details can make all the difference with your clients. We share tips on how to improve custome...