Callie writes ...

4 tips for better customer service – Canada

Great customer care leads to a more successful business. Even on a budget, our tips for better customer s...

Pam describes ...

5 easy steps to re-engage people with your email – Canada

Just because people subscribe to your emails doesn’t mean they read them. Re-engage the people on your ...

Gina writes ...

5 fun ways to improve and personalize customer service – Canada

Studies have shown 86 percent of buyers will pay more for a great customer experience.

Liz describes ...

5 ways to connect with customers – Canada

There are many different ways to connect with customers and show them how much they’re appreciated. We ...

Debra describes ...

5 ways to easily build a successful referral program – Canada

Trying to boost your referral program but don’t know where to start? We offer easy ideas you can implem...

Sam describes ...

6 tips on how to start a small business blog – Canada

Companies with blogs get 126% more leads. We share tips on how to start a small business blog, including ...

Mark writes ...

Hiring a marketing agency: Pros, cons and tips – Canada

Trying to determine whether to keep your marketing in-house or hire a marketing agency? We offer a list o...

Alexis describes ...

How to Find Your Social Mission – Canada

Being a socially responsible business doesn’t just feel good; it’s also good for your bottom line. Le...

Tiffany describes ...

How to improve customer relationships by focusing on details – Canada

The little details can make all the difference with your clients. We share tips on how to improve custome...

Brian discusses ...

Marketing your small business to a big-city audience – Canada

Residents of urban areas are inundated with lots of marketing messages every day. Use these tips and smal...