Show sincere gratitude with thank-you giveaways
Build strong loyalty by showing customers, staff, community members and investors how much you appreciate...
Show sincere gratitude with thank-you giveaways – Canada
Make customers, staff, community members and investors feel special and appreciated with a token of thank...
Simple ways to make your practice more inviting
Does your practice make patients feel welcome? An inviting space helps them feel relaxed, lowering their ...
Simple ways to make your practice more inviting – Canada
While patient care might sound like the domain for doctors and nurses, in truth it starts the moment a pa...
Skip the Discounts: 5 Alternatives to Building Customer Loyalty
For small businesses, offering discounts and rebates can be a double-edged sword.
Skip the Discounts: 5 Alternatives to Building Customer Loyalty – Canada
Your most loyal customers are responsible for more than half of your company’s sales. Learn how to use ...
Social Customer Service
This Blue Paper explores why customers love social customer service through messaging and how brands can ...
Strategies to create a more positive experience for pediatric patients
Going to the doctor is a normal part of life for most people, starting at birth. After all, the average c...
Surprise and delight customers by giving them creative promotional products
Satisfied customers are more loyal and likely to share their positive experience about your brand. Deligh...
The Do’s and Don’ts of Phone Etiquette in the Workplace
The phone is still the preferred method of contact for most businesses. Ensure you deliver a seamless cus...