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Make gold: The business alchemy of great customer service

The secret ingredients to great customer service include excellent communication skills, empowered employ...

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Market segmentation

Is your small business looking for ways to increase profits, reduce costs and effectively reach the custo...

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Office visit, urgent care clinic or emergency room – Canada

Learn about the levels of care offered at an office visit, urgent care clinic and ER and how this can aff...

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Promoting Healthcare Apps

This article offers tips on promoting healthcare apps to connect with patients, take appointments, educat...

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Promotional travel mugs mark 25 years for nonprofit event

Indiana nonprofit thanks supporters using stainless-steel promotional travel mugs to celebrate the 25th a...

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Public engagement: How to keep citizens informed and connected

Public engagement creates a win for you and your residents. We have tips to ensure citizens receive your ...

Liz describes ...

Public engagement: How to keep citizens informed and connected – Canada

Public engagement creates a win for you and your residents. We have tips to ensure citizens receive your ...

Pam writes ...

Reduce inconvenient no-show appointments with these 6 tips

Try these ideas to reduce no-show appointments so you can see as many patients as possible.

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Reduce inconvenient no-show appointments with these 6 tips – Canada

No-show appointments and late cancellations can be inconvenient and costly. Check out ideas on how to red...

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Sharing Economy

This Blue Paper describes the sharing economy and offers tips for organizations looking to take advantage...