Daryl describes ...

Four practical steps to fast customer service recovery – Canada

From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...

Lia describes ...

Four practical steps to fast customer service recovery

Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...

Matt suggests ...

Ethics in the workplace: The honorable organization

This Blue Paper discusses the history of the honor code and offers organizations a helpful, four-step gui...

Angie suggests ...

Digital Magazines

This Blue Paper discusses the digital magazine, its history, current trends and design considerations, an...

Alexis writes ...

Customer Loyalty Programs

Learn about customer loyalty programs to help your small business increase sales, enhance reputation and ...

Zach recommends ...

Create a positive experience for paediatric patients using promotional items for kids – Canada

Going to the doctor is a normal part of life for most people, starting at birth.

Anabel describes ...

Citizens’ academies provide behind-the-scenes look for residents – Canada

Government is a broad topic, encompassing everything from schools to safety to public works.

Shaun writes ...

Citizens’ academies provide behind-the-scenes look for residents

Government is a broad topic, encompassing everything from schools to safety to public works. So it’s na...

Cindy chooses ...

Branded Promotional Products Retailer 4imprint® Announces $52,000 in 3rd Quarter In-Kind Donations to Nonprofits and Charities

Branded promotional products retailer 4imprint gave $52,000 in donations to nonprofits across the US and ...

Amanda likes ...

Body Camera Pros and Cons

This article discusses body camera pros and cons for government employees who face high-conflict situatio...