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amplify®: Finding refreshing solutions
One organization turned on a fountain of creativity in a quest to meet customer needs.
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Four practical steps to fast customer service recovery – Canada
From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...
Lia describes ...
Four practical steps to fast customer service recovery
Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...
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How branded tablecloths provide a dignified experience
Watts Empowerment Center hosts a farmers market for a housing project community. The organization uses br...
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5 ideas for delivering excellent customer service
When it comes to delivering excellent customer service, focus on relationships and taking responsibility....