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5 ideas for delivering excellent customer service

When it comes to delivering excellent customer service, focus on relationships and taking responsibility....

Barb suggests ...

5 ideas for delivering excellent customer service – Canada

Brainstorming ways to ensure you’re delivering excellent customer service in the new year? We offer use...

Casey describes ...

5 insider tips to building an optimal mobile-friendly website

Mobile websites are becoming increasingly more important as customers shop on their phones. Tech promotio...

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5 insider tips to building an optimal mobile-friendly website – Canada

Consumers use their phones more than ever to search online. Expand your brand with tips to build a mobile...

Maria recommends ...

5 ways to learn and benefit from customer reviews

Your business can benefit in many ways from positive and negative customer reviews. We outline several cu...

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5 ways to learn and benefit from customer reviews – Canada

While positive customer reviews are almost always well-received, even negative reviews can provide benefi...

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6 creative client gifts to show gratitude

Showing heartfelt appreciation can strengthen customer relationships. Creative client gifts are an effect...

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8 ways to reduce patient wait times

Reduced patient wait times can result in improved outcomes. We offer ideas, like using technology to stre...

Jon discusses ...

8 ways to reduce patient wait times – Canada

Utilize technology to reduce patient wait times and improve outcomes. We offer suggestions like providing...

Mark describes ...

Addressing Rural Patients with Healthcare Giveaways – Canada

According to recent surveys, 18.9% of the Canadian population lives in rural areas.