Amie describes ...

Strategies to create a more positive experience for pediatric patients

Going to the doctor is a normal part of life for most people, starting at birth. After all, the average c...

Angie writes ...

Surprise and delight customers by giving them creative promotional products

Satisfied customers are more loyal and likely to share their positive experience about your brand. Deligh...

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Mark digs ...

The Do’s and Don’ts of Phone Etiquette in the Workplace

The phone is still the preferred method of contact for most businesses. Ensure you deliver a seamless cus...

Molly likes ...

Three Ways to Use Storytelling in Your Communications – Canada

Storytelling is a great way for the public sector to demonstrate transparency and communicate impact. Lea...

Carrie describes ...

Tips and customer service giveaways to amend supply chain disruptions

Even with supply chain disruptions, you can make your customers satisfied with your brand and their order...