Workplace Distractions
This Blue Paper offers tips for organizations looking to minimize distractions at work by promoting effic...
What is geo fencing and how does it apply to healthcare? – Canada
This article answers the question, what is geo fencing and offers healthcare providers tips on using it t...
Use customer retention gifts to turn frowns upside down
A swift and considerate response to a problem, coupled with a thoughtful customer retention gift, can tur...
Tools and tech giveaways to make working from home easy – Canada
Staying productive in your new home office is achievable when you have the right tools and branded tech g...
Tools and tech giveaways to make working from home easy
Staying productive in your new home office is achievable when you have the right tools and branded tech g...
Tips and customer service giveaways to amend supply chain disruptions – Canada
Supply chain disruptions can cause inconveniences for customers—and your team. We offer ideas plus cust...
Tips and customer service giveaways to amend supply chain disruptions
Even with supply chain disruptions, you can make your customers satisfied with your brand and their order...
Three Ways to Use Storytelling in Your Communications – Canada
Storytelling is a great way for the public sector to demonstrate transparency and communicate impact. Lea...
The Do’s and Don’ts of Phone Etiquette in the Workplace
The phone is still the preferred method of contact for most businesses. Ensure you deliver a seamless cus...
Surprise and delight customers by giving them creative promotional products
Satisfied customers are more loyal and likely to share their positive experience about your brand. Deligh...
Strategies to create a more positive experience for pediatric patients
Going to the doctor is a normal part of life for most people, starting at birth. After all, the average c...
Social Customer Service
This Blue Paper explores why customers love social customer service through messaging and how brands can ...
Skip the Discounts: 5 Alternatives to Building Customer Loyalty – Canada
Your most loyal customers are responsible for more than half of your company’s sales. Learn how to use ...
Skip the Discounts: 5 Alternatives to Building Customer Loyalty
For small businesses, offering discounts and rebates can be a double-edged sword.
Simple ways to make your practice more inviting – Canada
While patient care might sound like the domain for doctors and nurses, in truth it starts the moment a pa...
Simple ways to make your practice more inviting
Does your practice make patients feel welcome? An inviting space helps them feel relaxed, lowering their ...
Show sincere gratitude with thank-you giveaways – Canada
Make customers, staff, community members and investors feel special and appreciated with a token of thank...
Show sincere gratitude with thank-you giveaways
Build strong loyalty by showing customers, staff, community members and investors how much you appreciate...
Sharing Economy
This Blue Paper describes the sharing economy and offers tips for organizations looking to take advantage...
Reduce inconvenient no-show appointments with these 6 tips – Canada
No-show appointments and late cancellations can be inconvenient and costly. Check out ideas on how to red...
Reduce inconvenient no-show appointments with these 6 tips
Try these ideas to reduce no-show appointments so you can see as many patients as possible.
Public engagement: How to keep citizens informed and connected – Canada
Public engagement creates a win for you and your residents. We have tips to ensure citizens receive your ...
Public engagement: How to keep citizens informed and connected
Public engagement creates a win for you and your residents. We have tips to ensure citizens receive your ...
Promotional travel mugs mark 25 years for nonprofit event
Indiana nonprofit thanks supporters using stainless-steel promotional travel mugs to celebrate the 25th a...
Promoting Healthcare Apps
This article offers tips on promoting healthcare apps to connect with patients, take appointments, educat...
Office visit, urgent care clinic or emergency room – Canada
Learn about the levels of care offered at an office visit, urgent care clinic and ER and how this can aff...
Market segmentation
Is your small business looking for ways to increase profits, reduce costs and effectively reach the custo...
Make gold: The business alchemy of great customer service
The secret ingredients to great customer service include excellent communication skills, empowered employ...
Learning from negative feedback to build a better nonprofit – Canada
Training giveaways and tips will help you turn negative feedback into positive growth for your organizati...
Learning from negative feedback to build a better nonprofit
When handled correctly, negative feedback can be a chance to connect with your audience and make positive...
Improve patient communication by identifying different personas – Canada
Provide better care for patients by understanding different personas and how to communicate with them. Fo...
Improve patient communication by identifying different personas
The experience you provide your patients is now more important than ever. By 2020, 88 percent of companie...
How water bottle giveaways boost confidence for underserved kids
Na’amat Canada Calgary helps kids who are living in a shelter feel normal and accepted. See how water b...
How to use cross-facility communication to improve patient care – Canada
Use these tips and medical giveaways to help keep everyone on the same page.
How to use cross-facility communication to improve patient care
Patients who have been referred to medical specialists or need various forms of treatment or tests may se...
How to make patients feel more comfortable – Canada
Learn how to make patients feel more comfortable and stress-free during their entire experience.
How to make patients feel more comfortable
Understand how to make patients feel more comfortable and relieve their stress. A welcoming waiting room ...
How to Get Referrals From Customers
Discover how to get referrals by improving client relationships.
How to create loyal customers for life – Canada
Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...
How to better address healthcare needs of rural patients
According to recent studies, 19.3% of the U.S. population lives in rural areas.
How branded tablecloths provide a dignified experience
Watts Empowerment Center hosts a farmers market for a housing project community. The organization uses br...
Four practical steps to fast customer service recovery – Canada
From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...
Four practical steps to fast customer service recovery
Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...
Ethics in the workplace: The honorable organization
This Blue Paper discusses the history of the honor code and offers organizations a helpful, four-step gui...
Digital Magazines
This Blue Paper discusses the digital magazine, its history, current trends and design considerations, an...
Customer Loyalty Programs
Learn about customer loyalty programs to help your small business increase sales, enhance reputation and ...
Create a positive experience for paediatric patients using promotional items for kids – Canada
Going to the doctor is a normal part of life for most people, starting at birth.
Create a cohesive experience with help from promotional products for customers
Providing a seamless experience across all touchpoints fosters stronger loyalty. Thoughtful promotional p...
Citizens’ academies provide behind-the-scenes look for residents – Canada
Government is a broad topic, encompassing everything from schools to safety to public works.
Citizens’ academies provide behind-the-scenes look for residents
Government is a broad topic, encompassing everything from schools to safety to public works. So it’s na...