Molly writes ...

Social Customer Service [INFOGRAPHIC]

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Learn about the rise of customer care via live chat, also known as social customer service. We also explore benefits and best practices.

Alysia likes ...

Drone technology – Canada

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This article explores drone technology and how it can be used at a trade show to capture content, live stream and more

Barb digs ...

Drone technology

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This article explores drone technology and how it can be used at a trade show to capture content, live stream and more.

Andy suggests ...

How to use Beacon Technology at a Trade Show

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This article explores ways to use beacon technology at a trade show to increase engagement, map the trade show floor and enhance product demos.

Tiffany describes ...

How to use Beacon Technology at a Trade Show – Canada

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This article explores ways to use beacon technology at a trade show to increase engagement, map the trade show floor and enhance product demos.

Tiffany recommends ...

Text Analytics [VIDEO]

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This video discusses how text analytics is used to make sense of unstructured data. Types of text analytics and vendor selection are also discussed.

Gail writes ...

Text Analytics

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This Blue Paper discusses text analytics, what it is and why it matters. The paper also analyzes different types of text analytics and vendors.

Alysia shares ...

Text Analytics [PODCAST]

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This podcast explores text analytics and how businesses can use it to better understand its customers.

Dave recommends ...

Text Analytics [INFOGRAPHIC]

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This infographic explores text analytics and how it can be used to analyze unstructured analytics.

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Telemedicine – Canada

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This article explores the emerging technology of telemedicine, or using telephone and video conferencing.