Matt describes ...

How can we help? Call center best practices

Help patients get what the need, when they need it, by providing a seamless customer experience. These ca...

Alysia discusses ...

How can we help? Call centre best practices – Canada

When patients get in touch with your call centre or hotline, it’s because they need help. Make every co...

Cheryl writes ...

How custom branded notebooks help girls discover their strengths and individuality

True Beauty Discovery helps empower young girls to recognize their strengths and feel beautiful. See how ...

Matt describes ...

How to boost employees’ emotional intelligence at work

Building emotional intelligence at work builds better business connections—and a bigger bottom line. We...

Tiffany discusses ...

How to boost employees’ emotional intelligence at work – Canada

Better emotional intelligence at work means better staff and customer connections. We offer tips, plus he...

Laura chooses ...

How to boost productivity with employee upskilling and reskilling

Help your team meet changing demands in the workplace with employee upskilling and reskilling. We offer i...

Jayne describes ...

How to boost productivity with employee upskilling and reskilling – Canada

Help your staff meet changing workplace demands by encouraging employee upskilling and reskilling. We off...

Breanna describes ...

How to build a future-proof workforce for your agency

Invest in on-the-job training and opportunities to master technology skills to build a future-proof workf...

Robert describes ...

How to build a future-proof workforce for your agency – Canada

Providing on-the-job training and opportunities to learn technology skills can help build a future-proof ...

How to help employees transition from peer to team leader

In this edition of our Blue Papers®, we share the benefits of having an employee transition from peer to...