Listen up! Tips and training giveaways to master effective listening.

Effective listening improves communication, rapport and retention. Promote better communication among tea...

Becky shares ...

5 creative ways to use pen giveaways

Pen giveaways top the list of useful promotional products. Get ideas on using them for employee training,...

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Company Culture

This Blue Paper explores company culture and offers tips on how to hire for a cultural fit. Developing an...

Alysia writes ...

Standout tips to make your students’ presentations remarkable – Canada

Just saying the words “public speaking” will cause many Canadians to break out in a cold sweat.

Cheryl writes ...

amplify®: Building skills and a brand

ECHO Barkery helps people with disabilities build skills by making tasty treats for canines. See how prom...

Matt describes ...

How can we help? Call center best practices

Help patients get what the need, when they need it, by providing a seamless customer experience. These ca...

Alysia discusses ...

How can we help? Call centre best practices – Canada

When patients get in touch with your call centre or hotline, it’s because they need help. Make every co...

Matt describes ...

How to boost employees’ emotional intelligence at work

Building emotional intelligence at work builds better business connections—and a bigger bottom line. We...

Tiffany discusses ...

How to boost employees’ emotional intelligence at work – Canada

Better emotional intelligence at work means better staff and customer connections. We offer tips, plus he...

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5 tips for a successful teacher mentoring program

A strong teacher mentoring program can help your school hold on to educators. We offer 5 tips to help you...