Listen up! Tips and training giveaways to master effective listening.
Effective listening improves communication, rapport and retention. Promote better communication among tea...
5 creative ways to use pen giveaways
Pen giveaways top the list of useful promotional products. Get ideas on using them for employee training,...
Company Culture
This Blue Paper explores company culture and offers tips on how to hire for a cultural fit. Developing an...
Standout tips to make your students’ presentations remarkable – Canada
Just saying the words “public speaking” will cause many Canadians to break out in a cold sweat.
amplify®: Building skills and a brand
ECHO Barkery helps people with disabilities build skills by making tasty treats for canines. See how prom...
How can we help? Call center best practices
Help patients get what the need, when they need it, by providing a seamless customer experience. These ca...
How can we help? Call centre best practices – Canada
When patients get in touch with your call centre or hotline, it’s because they need help. Make every co...
How to boost employees’ emotional intelligence at work
Building emotional intelligence at work builds better business connections—and a bigger bottom line. We...
How to boost employees’ emotional intelligence at work – Canada
Better emotional intelligence at work means better staff and customer connections. We offer tips, plus he...
5 tips for a successful teacher mentoring program
A strong teacher mentoring program can help your school hold on to educators. We offer 5 tips to help you...