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How can we help? Call center best practices

Help patients get what the need, when they need it, by providing a seamless customer experience. These ca...

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How can we help? Call centre best practices – Canada

When patients get in touch with your call centre or hotline, it’s because they need help. Make every co...

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7 in-person and virtual class icebreaker activities for summer school – Canada

Encourage more student engagement at summer school by helping students break the ice. We offer fun icebre...

Rebecca describes ...

7 in-person and virtual class icebreaker activities for summer school

Help students feel relaxed and comfortable, so they’ll be more engaged during summer school. Try these ...

Cheryl discusses ...

How theatre and meaningful bag giveaways change young lives—forever

Participating in theatre can be a life-changing experience. See how Betty Huff Theatre Company uses tote ...

Matt describes ...

How to boost employees’ emotional intelligence at work

Building emotional intelligence at work builds better business connections—and a bigger bottom line. We...

Tiffany discusses ...

How to boost employees’ emotional intelligence at work – Canada

Better emotional intelligence at work means better staff and customer connections. We offer tips, plus he...

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5 employee wellness program ideas everyone can use

Encouraging staff to care for themselves can be a challenge. We share employee wellness program ideas des...

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5 tips for a successful teacher mentoring program

A strong teacher mentoring program can help your school hold on to educators. We offer 5 tips to help you...

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5 tips for a successful teacher mentoring program – Canada

A great teacher mentoring program can help your school retain educators. We offer 5 useful tips for creat...