Brian discusses ...

Creating a thought leadership strategy – Canada

With a strong team of thought leaders, your business can grow and retain more customers. We offer ideas o...

Tiffany writes ...

5 tips for a successful teacher mentoring program – Canada

A great teacher mentoring program can help your school retain educators. We offer 5 useful tips for creat...

Tiffany discusses ...

How to boost employees’ emotional intelligence at work – Canada

Better emotional intelligence at work means better staff and customer connections. We offer tips, plus he...

Alysia discusses ...

How can we help? Call centre best practices – Canada

When patients get in touch with your call centre or hotline, it’s because they need help. Make every co...

Lia writes ...

4 ways to instill integrity in your organization plus appreciation giveaway ideas – Canada

Build a strong brand reputation and help your team become one known for its integrity. Try these 4 ideas,...