Tiffany discusses ...
How to boost employees’ emotional intelligence at work – Canada
Better emotional intelligence at work means better staff and customer connections. We offer tips, plus he...
Alysia discusses ...
How can we help? Call centre best practices – Canada
When patients get in touch with your call centre or hotline, it’s because they need help. Make every co...
Gail suggests ...
How to create a sensory-friendly classroom for students and staff – Canada
From bright lights to colourful posters, school can be stressful for sensory-sensitive students and staff...
Andy describes ...
How DEI in healthcare can drive better patient outcomes – Canada
DEI in healthcare helps foster an environment where everyone is treated with respect and fairness. It can...
Kongcheng digs ...
How instructional coaching can benefit your school – Canada
Instructional coaching can create tangible positive outcomes for schools. We discuss four benefits includ...