Sandy writes ...
5 ways to learn and benefit from customer reviews – Canada
While positive customer reviews are almost always well-received, even negative reviews can provide benefi...
Adam shares ...
5 creative ideas for parking lot utilization – Canada
If your city has unused parking lots or even unused parking spots, we offer creative ideas for transformi...
Karla suggests ...
6 ways to use text messaging for better staff and citizen communication – Canada
Improve staff and citizen communication using text messages. We share 6 ways to use text messaging to con...
Sarah recommends ...
5 memorable and creative ways to share critical government information – Canada
Ensure citizen buy-in and clear up jargon when your government agency creatively shares critical informat...
Jon discusses ...
8 ways to reduce patient wait times – Canada
Utilize technology to reduce patient wait times and improve outcomes. We offer suggestions like providing...