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How to use customer advocacy to create customer advocates – Canada

When you need customer advocates, start with customer advocacy. We share ways to care for citizens thatâ€...

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How to reduce waste with a circular economy – Canada

Learn how to reduce waste and reuse materials by adopting a circular-economy approach.

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Negative customer experiences can leave the team feeling down. Learn how to boost employee morale with th...

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How to promote lifelong learning for your agency’s staff – Canada

Help empower your agency’s staff and prepare for the future with ways to promote lifelong learning. We ...