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Create an unforgettable experience with customer service – Canada

Stellar customer service pays dividends with more sales and more leads. We offer ideas on using customer ...

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Clever welcoming ideas to warmly receive new hires – Canada

All too often, current employees aren’t aware a new team member is starting work on a given day.

Sam describes ...

6 tips on how to start a small business blog – Canada

Companies with blogs get 126% more leads. We share tips on how to start a small business blog, including ...

Liz describes ...

5 ways to connect with customers – Canada

There are many different ways to connect with customers and show them how much they’re appreciated. We ...

Gina writes ...

5 fun ways to improve and personalize customer service – Canada

Studies have shown 86 percent of buyers will pay more for a great customer experience.

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4 ways to bring cheer with holiday giveaways – Canada

From loyal clients to hardworking employees, make this upcoming holiday season the most joyful yet. We of...

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4 tips for better customer service – Canada

Great customer care leads to a more successful business. Even on a budget, our tips for better customer s...

Amie discusses ...

3 effective places to ask for customer reviews – Canada

It’s easier than ever for prospective customers to learn about your brand. In fact, information is ofte...