Rebecca writes ...

6 tips for effective faculty meetings – Canada

Faculty meetings can be a great place to discuss concerns, make decisions and reevaluate processes. We of...

Sarah recommends ...

How to support employees at work and at home

Taking care of staff beyond their work life comes with business benefits. We share tips on how to support...

Sarah recommends ...

How to support employees at work and at home – Canada

Your business is likely to benefit when you help staff at work and at home. We share tips on how to suppo...

Lia describes ...

Four practical steps to fast customer service recovery

Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...

Daryl describes ...

Four practical steps to fast customer service recovery – Canada

From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...