Daryl describes ...
Four practical steps to fast customer service recovery – Canada
From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...
Lia describes ...
Four practical steps to fast customer service recovery
Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...
Amanda likes ...
Body Camera Pros and Cons
This article discusses body camera pros and cons for government employees who face high-conflict situatio...
Jon discusses ...
8 ways to reduce patient wait times – Canada
Utilize technology to reduce patient wait times and improve outcomes. We offer suggestions like providing...
Megan discusses ...
8 ways to reduce patient wait times
Reduced patient wait times can result in improved outcomes. We offer ideas, like using technology to stre...