Sandy writes ...
5 ways to learn and benefit from customer reviews – Canada
While positive customer reviews are almost always well-received, even negative reviews can provide benefi...
Tiffany suggests ...
How to build your small business: 5 smart tips – Canada
Scaling a small business is important for longevity. Although involved, it doesn’t have to be difficult...
Daryl describes ...
Four practical steps to fast customer service recovery – Canada
From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...
Sam writes ...
4 ways to make the most of accepting contactless payment – Canada
Thinking of accepting contactless payment? We offer 4 simple tips to make it an easy transition for you a...
Barb suggests ...
5 ideas for delivering excellent customer service – Canada
Brainstorming ways to ensure you’re delivering excellent customer service in the new year? We offer use...