Karla suggests ...

6 ways to use text messaging for better staff and citizen communication – Canada

Improve staff and citizen communication using text messages. We share 6 ways to use text messaging to con...

Shaun likes ...

Trends and best practices in electronic payments for municipal bills – Canada

Citizens want a more convenient way to pay bills. These trends and best practices in electronic payments ...

Gail recommends ...

Four tips to improve government employee retention – Canada

Improve government employee retention by preventing burnout. Find ways to motivate employees to stay, fro...

Alysia discusses ...

How to encourage people to vote – Canada

With a minority federal government, Canadians could be going to the polls or voting by mail anytime. We o...

Sarah recommends ...

5 memorable and creative ways to share critical government information – Canada

Ensure citizen buy-in and clear up jargon when your government agency creatively shares critical informat...