Barbara suggests ...

Rock your tradeshow booth: How to draw in show-goers

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Standing out at a trade show amidst a sea of other agencies and organizations can be a tough feat, regardless of what you have to offer.

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Add a creative spark to your customer service training

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If you’ve tried the standard customer service training and are looking for some creative ideas to jump-start your next customer service training session.

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Employee Wellness Programs

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Many organizations are beginning to add wellness programs of some type into their culture, as there are many benefits to both the employers and employees.

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Pump them up: Tips for building a strong agency team

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Trust falls, obstacle courses and sharing personal anecdotes are activities that can be fun aspects of traditional team building.

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Barbara suggests ...

Share Your Message

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As the fiscal year comes to a close for agencies on many government levels, you may need to work with your business planning.

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Onboarding: The next trend in reducing turnover and increasing employee performance

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As a term newly adopted by a small number of federal agencies, onboarding may not be familiar with recruitment.

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Remember, our team is here to help!

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Remember, our team is here to help and offer customer service!

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Amanda recommends ...

Communicating with Today’s Technology

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Consider a social media site for your government message. Facebook, for example, has over 250 million active users worldwide.

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One thing at a time: A new (not-so) secret productivity weapon

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How many items do you have open on your computer? If you need two hands to list them all, you probably fit the bill! Learn about this emerging technology.

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Taking the plunge: Diving into an agency e-newsletter

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By formulating an agency e-newsletter to disseminate information to concerned constituents, you’ll be fulfilling your transparency with public relations.

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