Improve patient communication by identifying different personas
The experience you provide your patients is now more important than ever. By 2020, 88 percent of companie...
Bite-size ads keep them coming back for more
In 2016, Google® launched a new ad format called bumper ads.
Bite-size ads keep them coming back for more – Canada
A quick laugh. A heart-tugging moment. A fabulous feature. You can choose to highlight any one of these t...
Effective communication strategies to engage parents and teachers
With all that information, it’s easy for things to slip through the cracks.
Effective communication strategies to engage parents and teachers – Canada
If everyone spent three minutes reading and responding to each of those emails, they would spend more tha...
Snag valuable face time in a digital world
More than 4 billion people across the globe use the internet. In the United States, there are an estimate...
Snag valuable face time in a digital world – Canada
More than 4 billion people across the globe use the internet. In Canada, 76 percent of the population use...
How to plan a parade that’s one for the books
Whether you’re planning an entire parade or participating with your agency or department, we hope these...
How to plan a parade that’s one for the books – Canada
If you’re tasked with planning your agency’s parade entry—or the entire parade—here are several t...
How to build the best committee for your nonprofit
Great committees keep board meetings from becoming boring meetings. Having board committees handle early ...
How to build the best committee for your nonprofit – Canada
We’ve put together a simple set of tips along with nonprofit swag that will help you build productive c...
How to drive customer traffic to your door during road construction
Communicating early and often about impending street repairs not only prepares customers, but it also kee...
How to drive customer traffic to your door during road construction – Canada
Did you know that Canada’s road network is long enough to circle the equator more than 19 times? Thatâ...
4 Ways to help patients remember post-visit instructions – Canada
You can help patients retain their post-visit instructions with these simple tips. Use some healthcare pr...
4 ways to help patients remember post-visit instructions
The moment a patient walks out the door, they tend to forget 40 to 80 percent of the information given to...
Boost employee loyalty with personalized benefits
Personalization is everywhere today, including in company benefit plans.
Boost employee loyalty with personalized benefits – Canada
If youâre looking to personalize your employee benefits, keep reading for a few ideas and some employee...
Advantageous ways AI can power up customer interactions – Canada
The use of artificial intelligence (AI) in customer service is on the rise, and itâs likely more common...
Advantageous ways AI can power up customer interactions
One study estimated that by 2020, 85 percent of customer interactions will occur with no human involvemen...
Data collection pro-tips to create better lead connections
While making an initial contact is essential for a relationship, following up is even more critical.
Data collection pro-tips to create better lead connections – Canada
Follow-ups should be timely, friendly and customized, reflecting each clientâs needs, interests and pai...
4 notable ways everyone benefits from collaborative learning
Working in the education field, youâve probably heard the term âcollaborative learningâ many times....
4 notable ways everyone benefits from collaborative learning – Canada
Collaborative learning is an approach to teaching that involves people working together to reach a common...
Make your neighborhoods shine with a community cleanup
Rolling up shirt sleeves for a community cleanup can have more than just a visual impact on your communit...
Make your neighbourhoods shine with a community cleanup – Canada
Cleaning up a community doesnât just lower crime and add value to a neighbourhood, it also brings peopl...