Make gold: The business alchemy of great customer service
The secret ingredients to great customer service include excellent communication skills, empowered employ...
Branded Promotional Products Retailer 4imprint® Announces $52,000 in 3rd Quarter In-Kind Donations to Nonprofits and Charities
Branded promotional products retailer 4imprint gave $52,000 in donations to nonprofits across the US and ...
Ethics in the workplace: The honorable organization
This Blue Paper discusses the history of the honor code and offers organizations a helpful, four-step gui...
Benefits of market segmentation: Target your most valuable customers
This Blue Paper outlines the benefits of market segmentation including increased profits, lower costs and...
Workplace Distractions
This Blue Paper offers tips for organizations looking to minimize distractions at work by promoting effic...
Sharing Economy
This Blue Paper describes the sharing economy and offers tips for organizations looking to take advantage...
Digital Magazines
This Blue Paper discusses the digital magazine, its history, current trends and design considerations, an...
The Do’s and Don’ts of Phone Etiquette in the Workplace
The phone is still the preferred method of contact for most businesses. Ensure you deliver a seamless cus...
4 Ways to Promote Superstar Service with Employee Giveaways – Canada
Customer service is an important part of your brand. These four tips and employee giveaways will help you...
4 Ways to Promote Superstar Service with Employee Giveaways
Great customer service can make customers fall (and stay) in love with your brand. These four tips and em...