Elizabeth discusses ...

4 ways to improve customer service today

Great customer service can keep clients coming back for years to come. We offer 4 ways to improve custome...

Indigo discusses ...

4 ways to improve customer service today – Canada

Build strong relationships and grow your business with great customer care. We offer tips to improve cust...

Jayne discusses ...

How to create loyal customers for life – Canada

Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...

Jon discusses ...

8 ways to reduce patient wait times – Canada

Utilize technology to reduce patient wait times and improve outcomes. We offer suggestions like providing...

Megan discusses ...

8 ways to reduce patient wait times

Reduced patient wait times can result in improved outcomes. We offer ideas, like using technology to stre...

Sandy writes ...

5 ways to learn and benefit from customer reviews – Canada

While positive customer reviews are almost always well-received, even negative reviews can provide benefi...

Maria recommends ...

5 ways to learn and benefit from customer reviews

Your business can benefit in many ways from positive and negative customer reviews. We outline several cu...

Daryl describes ...

Four practical steps to fast customer service recovery – Canada

From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...

Lia describes ...

Four practical steps to fast customer service recovery

Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...

Mae likes ...

5 ideas for delivering excellent customer service

When it comes to delivering excellent customer service, focus on relationships and taking responsibility....

Barb suggests ...

5 ideas for delivering excellent customer service – Canada

Brainstorming ways to ensure you’re delivering excellent customer service in the new year? We offer use...

Liz describes ...

Public engagement: How to keep citizens informed and connected – Canada

Public engagement creates a win for you and your residents. We have tips to ensure citizens receive your ...

Tiffany describes ...

Public engagement: How to keep citizens informed and connected

Public engagement creates a win for you and your residents. We have tips to ensure citizens receive your ...

Shaun describes ...

4 tips and healthcare giveaways to get patients into a routine – Canada

Routine care plays a role in reducing many types of illnesses and disabilities. These 4 tips and healthca...

Sarah recommends ...

4 tips and healthcare giveaways to get patients into a routine

Routine care, screenings and immunizations play a crucial role in reducing the risk of illness. These 4 t...

Mark writes ...

How to make patients feel more comfortable

Understand how to make patients feel more comfortable and relieve their stress. A welcoming waiting room ...

Daryl discusses ...

How to make patients feel more comfortable – Canada

Learn how to make patients feel more comfortable and stress-free during their entire experience.

Sarah writes ...

Learning from negative feedback to build a better nonprofit

When handled correctly, negative feedback can be a chance to connect with your audience and make positive...

Liz digs ...

Learning from negative feedback to build a better nonprofit – Canada

Training giveaways and tips will help you turn negative feedback into positive growth for your organizati...

Matt describes ...

How to use cross-facility communication to improve patient care

Patients who have been referred to medical specialists or need various forms of treatment or tests may se...

Breanna discusses ...

How to use cross-facility communication to improve patient care – Canada

Use these tips and medical giveaways to help keep everyone on the same page.

Meghan shares ...

4 winning ways to entice startups to your community

More than 600,000 new businesses are formed every year—and many need a community to call home.

Angie recommends ...

4 winning ways to entice startups to your community – Canada

If you want to show startups that your area is a place they can thrive, try out these tips coupled with p...

Adam describes ...

How to better address healthcare needs of rural patients

According to recent studies, 19.3% of the U.S. population lives in rural areas.

Mark describes ...

Addressing Rural Patients with Healthcare Giveaways – Canada

According to recent surveys, 18.9% of the Canadian population lives in rural areas.