Jayne discusses ...

How to create loyal customers for life – Canada

Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...

Jon discusses ...

8 ways to reduce patient wait times – Canada

Utilize technology to reduce patient wait times and improve outcomes. We offer suggestions like providing...

Megan discusses ...

8 ways to reduce patient wait times

Reduced patient wait times can result in improved outcomes. We offer ideas, like using technology to stre...

Sandy writes ...

5 ways to learn and benefit from customer reviews – Canada

While positive customer reviews are almost always well-received, even negative reviews can provide benefi...

Maria recommends ...

5 ways to learn and benefit from customer reviews

Your business can benefit in many ways from positive and negative customer reviews. We outline several cu...

Alysia writes ...

5 ways to communicate supply chain issues

Effectively communicating supply chain shortages with clients and staff is the difference between squeaki...

Matt describes ...

How to effectively communicate about supply chain issues – Canada

Help your business thrive, even in the face of supply chain shortages, with proper customer and staff com...

Daryl describes ...

Four practical steps to fast customer service recovery – Canada

From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...

Lia describes ...

Four practical steps to fast customer service recovery

Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...

Gail discusses ...

How to create beneficial community green spaces

Community green spaces can help lower stress and boost overall health. We offer ideas on how your agency ...