Improve patient communication by identifying different personas – Canada
Provide better care for patients by understanding different personas and how to communicate with them. Fo...
Improve patient communication by identifying different personas
The experience you provide your patients is now more important than ever. By 2020, 88 percent of companie...
4 Ways to help patients remember post-visit instructions – Canada
You can help patients retain their post-visit instructions with these simple tips. Use some healthcare pr...
4 ways to help patients remember post-visit instructions
The moment a patient walks out the door, they tend to forget 40 to 80 percent of the information given to...
Three Ways to Use Storytelling in Your Communications – Canada
Storytelling is a great way for the public sector to demonstrate transparency and communicate impact. Lea...
Body Camera Pros and Cons
This article discusses body camera pros and cons for government employees who face high-conflict situatio...
How to Get Referrals From Customers
Discover how to get referrals by improving client relationships.
Promoting Healthcare Apps
This article offers tips on promoting healthcare apps to connect with patients, take appointments, educat...
Improving Parent Teacher Conferences
Learn about improving parent teacher conferences by encouraging participation and providing valuable feed...
How to use Instagram in government
Learn to use Instagram in government and offers practical applications, such as using it to share, define...