Elizabeth discusses ...

4 ways to improve customer service today

Great customer service can keep clients coming back for years to come. We offer 4 ways to improve custome...

Indigo discusses ...

4 ways to improve customer service today – Canada

Build strong relationships and grow your business with great customer care. We offer tips to improve cust...

Amy discusses ...

How to encourage staff to generate new ideas – Canada

Help your team improve your organization by thinking of fresh ideas, enhanced processes and more. We disc...

Liz suggests ...

How to encourage staff to generate new ideas

Fresh ideas keep your business running strong and make it appealing to your ideal target audience. We dis...

Jayne discusses ...

How to create loyal customers for life – Canada

Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...

Erin discusses ...

Tips for investing in employees to grow your business in the new year

Grow your business by investing in employees. We offer suggestions like providing competitive benefits, o...

Elizabeth suggests ...

Tips for investing in employees to grow your business in the new year – Canada

Investing in employees is a great way to grow a business. Boost your bottom line by offering better benef...

Andy shares ...

4 employee appreciation gift ideas to boost morale

A token of appreciation goes a long way in boosting employee morale. We offer employee appreciation gift ...

Cory likes ...

4 employee appreciation gift ideas to boost morale – Canada

When employees feel connected, recognized and valued, morale can improve. We offer ideas for employee app...

Lia describes ...

4 e-commerce tips for small businesses

A positive experience can contribute to brand loyalty. We offer e-commerce tips for small businesses to p...

Molly shares ...

4 e-commerce tips for small businesses – Canada

Your website, return policies and interactions with customers can impact their loyalty to your brand. We ...

Gail shares ...

5 fantastic benefits of hiring freelancers

Help your company grow and embrace new trends when you bring on gig workers. We explain five benefits of ...

Linda recommends ...

5 fantastic benefits of hiring freelancers – Canada

Help your company grow and expand, even if you’re short staffed, by bringing on gig workers. We explain...

Tyler suggests ...

How to provide excellent customer service—even when you’re short-staffed

If you’re navigating being short-staffed and wondering how to still provide excellent customer service,...

Emily discusses ...

How to provide excellent customer service—even when you’re short-staffed – Canada

Even when you’re short-staffed, customers will still expect good service. We offer helpful ideas on how...

Jessie describes ...

How to create customer surveys people want to answer

Understanding customers’ wants and needs is crucial for business growth. We offer tips to create better...

Sarah recommends ...

How to create customer surveys people want to answer – Canada

A survey can help you easily learn more about your customers’ wants and needs. We offer tips to create ...

Jayne discusses ...

5 easy steps to re-engage people with your email

Get back in touch with your customer list. These re-engagement strategies for email subscribers will help...

Pam describes ...

5 easy steps to re-engage people with your email – Canada

Just because people subscribe to your emails doesn’t mean they read them. Re-engage the people on your ...

Sarah writes ...

6 tips for how to communicate important news internally

Continuously improving your company’s internal communication strategy can provide many benefits to your...

Sam describes ...

6 tips for how to communicate important news internally – Canada

Help ensure employees feel valued and don’t miss important news when you continuously improve your inte...

Sandy writes ...

5 ways to learn and benefit from customer reviews – Canada

While positive customer reviews are almost always well-received, even negative reviews can provide benefi...

Maria recommends ...

5 ways to learn and benefit from customer reviews

Your business can benefit in many ways from positive and negative customer reviews. We outline several cu...

Amanda discusses ...

How to build your small business: 5 smart tips

There is more than one right way to grow your small business. We offer five effective and simple-to-imple...

Tiffany suggests ...

How to build your small business: 5 smart tips – Canada

Scaling a small business is important for longevity. Although involved, it doesn’t have to be difficult...

Alexis describes ...

Show you care with a strong cause marketing strategy

Building a better community can help your business. We share ideas for developing a cause marketing strat...

Sandy shares ...

Show you care with a strong cause marketing strategy – Canada

Doing good in the community is good for business. We share tips on creating a cause marketing strategy, f...

Robert writes ...

How to improve customer relationships by focusing on details

If you’re wondering how to improve customer relationships, we have tips. Little details, like personali...

Tiffany describes ...

How to improve customer relationships by focusing on details – Canada

The little details can make all the difference with your clients. We share tips on how to improve custome...

Amanda writes ...

How to repurpose content to reel in more leads, get double duty and more – Canada

Whether you have a website full of valuable content or just a few pieces, repurposing your content saves ...

Matt shares ...

How to repurpose content to reel in more leads, get double duty and more

Want to repurpose your content but not sure where to begin? It’s easier than you might think. We offer ...

Daryl describes ...

Four practical steps to fast customer service recovery – Canada

From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...

Lia describes ...

Four practical steps to fast customer service recovery

Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...

Angie writes ...

Staff recognition gifts to show gratitude this holiday season – Canada

Showing employees you care has many benefits. We share staff holiday gift ideas that will send employees ...

Jenn likes ...

Staff recognition gifts to show gratitude this holiday season

The holiday season is an ideal time to remember what you’re grateful for. We offer staff recognition gi...

Mark writes ...

Hiring a marketing agency: Pros, cons and tips – Canada

Trying to determine whether to keep your marketing in-house or hire a marketing agency? We offer a list o...

Mae discusses ...

Hiring a marketing agency: Pros, cons and tips

Hiring a marketing agency can provide benefits for many businesses. We help you weigh the pros and cons o...

Sherry chooses ...

Melt away their stress with these health and wellness ideas

Help staff, customers and prospects disconnect from stress, refresh their minds and calm their nerves wit...

Carol recommends ...

The best small business giveaways to celebrate BDC Small Business Week – Canada

Make the most of Small Business Week 2022 with our updated annual list of ideas and small business giveaw...

Debra describes ...

5 ways to easily build a successful referral program – Canada

Trying to boost your referral program but don’t know where to start? We offer easy ideas you can implem...

Sarah recommends ...

5 ways to easily build a successful referral program

Try our ideas for how you can build a successful referral program that becomes your most effective way to...

Diane suggests ...

Stand out from the crowd: The best holiday gift ideas for clients

Make a long-lasting, positive impression with the best holiday gift ideas for clients. We offer ideas to ...

Tiffany describes ...

Stand out from the crowd: The best holiday gift ideas for clients – Canada

If you’re looking for the best holiday gift ideas for clients, we offer ideas that’ll help you choose...

Adam describes ...

Captivating contests and prizes to engage your audience – Canada

Everyone loves a good contest. Vying for an exciting prize and working to win a competition engages your ...

Robyn describes ...

4 tips for a better hybrid shopping experience – Canada

People are looking for hybrid shopping options to stay long after the pandemic is over. We share tips for...

Casey recommends ...

4 tips for a better hybrid shopping experience

Hybrid shopping is here to stay. Offer customers purchasing options to choose from by trying these tips t...

Callie writes ...

4 tips for better customer service – Canada

Great customer care leads to a more successful business. Even on a budget, our tips for better customer s...

Ryan describes ...

4 tips for better customer service on a budget

Taking care of customers also helps you build your bottom line. If you need tips for better customer serv...

Marc describes ...

4 ways to make the most of accepting contactless payment

Customers want the convenience of contactless payment. We offer tips, like helpful signage and employee t...

Sam writes ...

4 ways to make the most of accepting contactless payment – Canada

Thinking of accepting contactless payment? We offer 4 simple tips to make it an easy transition for you a...