Elizabeth discusses ...

4 ways to improve customer service today

Great customer service can keep clients coming back for years to come. We offer 4 ways to improve custome...

Indigo discusses ...

4 ways to improve customer service today – Canada

Build strong relationships and grow your business with great customer care. We offer tips to improve cust...

Amy discusses ...

How to encourage staff to generate new ideas – Canada

Help your team improve your organization by thinking of fresh ideas, enhanced processes and more. We disc...

Liz suggests ...

How to encourage staff to generate new ideas

Fresh ideas keep your business running strong and make it appealing to your ideal target audience. We dis...

Jayne discusses ...

How to create loyal customers for life – Canada

Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...

Erin discusses ...

Tips for investing in employees to grow your business in the new year

Grow your business by investing in employees. We offer suggestions like providing competitive benefits, o...

Elizabeth suggests ...

Tips for investing in employees to grow your business in the new year – Canada

Investing in employees is a great way to grow a business. Boost your bottom line by offering better benef...

Andy shares ...

4 employee appreciation gift ideas to boost morale

A token of appreciation goes a long way in boosting employee morale. We offer employee appreciation gift ...

Cory likes ...

4 employee appreciation gift ideas to boost morale – Canada

When employees feel connected, recognized and valued, morale can improve. We offer ideas for employee app...

Lia describes ...

4 e-commerce tips for small businesses

A positive experience can contribute to brand loyalty. We offer e-commerce tips for small businesses to p...

Molly shares ...

4 e-commerce tips for small businesses – Canada

Your website, return policies and interactions with customers can impact their loyalty to your brand. We ...

Gail shares ...

5 fantastic benefits of hiring freelancers

Help your company grow and embrace new trends when you bring on gig workers. We explain five benefits of ...

Linda recommends ...

5 fantastic benefits of hiring freelancers – Canada

Help your company grow and expand, even if you’re short staffed, by bringing on gig workers. We explain...

Tyler suggests ...

How to provide excellent customer service—even when you’re short-staffed

If you’re navigating being short-staffed and wondering how to still provide excellent customer service,...

Emily discusses ...

How to provide excellent customer service—even when you’re short-staffed – Canada

Even when you’re short-staffed, customers will still expect good service. We offer helpful ideas on how...

Jessie describes ...

How to create customer surveys people want to answer

Understanding customers’ wants and needs is crucial for business growth. We offer tips to create better...

Sarah recommends ...

How to create customer surveys people want to answer – Canada

A survey can help you easily learn more about your customers’ wants and needs. We offer tips to create ...

Jayne discusses ...

5 easy steps to re-engage people with your email

Get back in touch with your customer list. These re-engagement strategies for email subscribers will help...

Pam describes ...

5 easy steps to re-engage people with your email – Canada

Just because people subscribe to your emails doesn’t mean they read them. Re-engage the people on your ...

Sarah writes ...

6 tips for how to communicate important news internally

Continuously improving your company’s internal communication strategy can provide many benefits to your...

Sam describes ...

6 tips for how to communicate important news internally – Canada

Help ensure employees feel valued and don’t miss important news when you continuously improve your inte...

Sandy writes ...

5 ways to learn and benefit from customer reviews – Canada

While positive customer reviews are almost always well-received, even negative reviews can provide benefi...

Maria recommends ...

5 ways to learn and benefit from customer reviews

Your business can benefit in many ways from positive and negative customer reviews. We outline several cu...

Amanda discusses ...

How to build your small business: 5 smart tips

There is more than one right way to grow your small business. We offer five effective and simple-to-imple...

Tiffany suggests ...

How to build your small business: 5 smart tips – Canada

Scaling a small business is important for longevity. Although involved, it doesn’t have to be difficult...