3 effective ways to digitally reach your constituents
Expand your social media reach by trying these tips on engaging with constituents.
3 simple ways an outcome-based approach boosts citizen involvement
Show your community is made by the people and for the people. Take an outcome-based approach and motivate...
3 simple ways an outcome-based approach boosts citizen involvement – Ca
Evidence that actions make a difference can spark immediate change from your community. Show how using ou...
4 easy ways to reach younger constituents – Canada
As the first generation raised on technology, different methods must be used to engage Millennials.
5 creative ideas for parking lot utilization
Vast, empty parking lots can be quite useful for members of the community. Instead of letting them sit, w...
5 creative ideas for parking lot utilization – Canada
If your city has unused parking lots or even unused parking spots, we offer creative ideas for transformi...
5 ideas for delivering excellent customer service
When it comes to delivering excellent customer service, focus on relationships and taking responsibility....
5 ideas for delivering excellent customer service – Canada
Brainstorming ways to ensure you’re delivering excellent customer service in the new year? We offer use...
5 memorable and creative ways to share critical government information
Dispel myths, clear up jargon and gain citizen buy-in with these creative ways to share government inform...
5 memorable and creative ways to share critical government information – Canada
Ensure citizen buy-in and clear up jargon when your government agency creatively shares critical informat...
5 ways to communicate supply chain issues
Effectively communicating supply chain shortages with clients and staff is the difference between squeaki...
5 ways to learn and benefit from customer reviews
Your business can benefit in many ways from positive and negative customer reviews. We outline several cu...
5 ways to learn and benefit from customer reviews – Canada
While positive customer reviews are almost always well-received, even negative reviews can provide benefi...
6 behind-the-scenes content ideas to strengthen customer relationships
Make customers feel special and add a human touch to your brand by offering engaging behind-the-scenes co...
6 behind-the-scenes content ideas to strengthen customer relationships – Canada
Showcase your brand’s personality, develop deeper customer understanding and build trust by providing e...
6 public relations strategies to build a positive image
Solid public relations strategies help ensure your business stays strong and relevant through thick and t...
6 public relations strategies to build a positive image – Canada
Smart public relations strategies can keep public perception positive even in times of crisis. We give si...
6 ways to use text messaging for better staff and citizen communication
Improve staff and citizen communication via texting. We offer 6 ways text messaging can help you connect ...
6 ways to use text messaging for better staff and citizen communication – Canada
Improve staff and citizen communication using text messages. We share 6 ways to use text messaging to con...
8 ways to reduce patient wait times
Reduced patient wait times can result in improved outcomes. We offer ideas, like using technology to stre...
8 ways to reduce patient wait times – Canada
Utilize technology to reduce patient wait times and improve outcomes. We offer suggestions like providing...
A digital press kit for your nonprofit
This article discusses using a digital press kit to tell the media your nonprofit organization’s story ...
Body Camera Pros and Cons
This article discusses body camera pros and cons for government employees who face high-conflict situatio...
Effective communication strategies to engage parents and teachers
With all that information, it’s easy for things to slip through the cracks.
Effective communication strategies to engage parents and teachers – Canada
If everyone spent three minutes reading and responding to each of those emails, they would spend more tha...
Finding success with trade shows
This article offers tips for newbies on finding success with trade shows. Tips include developing checkli...
Four practical steps to fast customer service recovery
Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...
Four practical steps to fast customer service recovery – Canada
From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...
How to connect with millennial parents
Children of millennials are now entering school in greater numbers. These tips and school giveaways will ...
How to connect with millennial parents – Canada
Every generation has a unique parenting style. These tips and school giveaways will help build better par...
How to create beneficial community green spaces
Community green spaces can help lower stress and boost overall health. We offer ideas on how your agency ...
How to create beneficial community green spaces – Canada
If you’re looking to add a community green space to your neighbourhood, try our ideas on how to create ...
How to create loyal customers for life
Loyal customers is proven to help grow your business profits. We share 7 ways to transform casual consume...
How to create loyal customers for life – Canada
Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...
How to effectively communicate about supply chain issues – Canada
Help your business thrive, even in the face of supply chain shortages, with proper customer and staff com...
How to implement a culture of transparency in your marketing
One recent study showed an impressive 94% of consumers are likely to be loyal to a brand that commits to ...
How to implement a culture of transparency in your marketing – Canada
What do consumers mean when they say they want transparency? According to a study by Sprout Social®, the...
How to rally employees after a rough customer experience
How do you help your team rebound from a poor customer experience that leaves them down and out? Boost em...
How to rally employees after a rough customer experience – Canada
Negative customer experiences can leave the team feeling down. Learn how to boost employee morale with th...
How to use video to create an impactful year-end appeal
Finish the year on a high note. Make the most of December giving by using video in your year-end appeal. ...
How to use video to create an impactful year-end appeal – Canada
Video is a great way to show impact and encourage a donation. Make video a must in your appeal and promot...
Keep your school’s community in the loop using PR giveaways
Your community wants to know about the work your students and school are doing. These tips and PR giveawa...
Part 1: How to collect volunteer and client stories
In part one of our two-part series, you’ll learn how, with a little planning and promotional thank-you ...
Part 1: How to collect volunteer and client stories – Canada
The power of stories lies in the ability to touch the heart. Stories can make us laugh or cry.
Part 2: How to share your volunteer and client stories
A great story connects the storyteller to the reader, touching their heart with a memorable tale. Shari...
Part 2: How to share your volunteer and client stories, part 2
A great story connects the storyteller to the reader, touching their heart with a memorable tale.
Resolve to try these 5 healthy habits of successful nonprofits
With a new year around the corner, it’s an ideal time to think about resolutions for even greater succe...
Resolve to try these 5 healthy habits of successful nonprofits – Canada
At the start of a new year, roughly 3 out of 10 Canadians make New Year’s resolutions. And while resolu...
Skills-based volunteering is a nonprofit success secret
Skills-based volunteering can boost your nonprofit’s effectiveness and impact. Use promotional gifts fo...