Zach discusses ...

Trends and best practices in electronic payments for municipal bills

Make paying municipal bills a breeze. We share trends and best practices in electronic payments, includin...

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Trends and best practices in electronic payments for municipal bills – Canada

Citizens want a more convenient way to pay bills. These trends and best practices in electronic payments ...

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How to engage citizens in virtual public meetings – Canada

More citizens are taking an interest in what’s happening in their community thanks to virtual public me...

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Engaging citizens in virtual public meetings

Now, more than ever, residents are keeping up with community happenings thanks to virtual public meetings...

Zach suggests ...

Dive into the digital age and go paperless!

Did you know the federal government spends a whopping $1.3 billion per year on paper? What’s more, pape...

Mark writes ...

Strategies to provide a better customer-focused online experience

According to a recent survey, more than 40 percent of citizens handle most of their government interactio...

Amy recommends ...

Strategies to provide a better customer-focused online experience – Canada

s more services move out of your offices and onto the internet, citizens will come to expect online inter...

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Body Camera Pros and Cons

This article discusses body camera pros and cons for government employees who face high-conflict situatio...