Emily discusses ...

Tips and customer service giveaways to amend supply chain disruptions – Canada

Supply chain disruptions can cause inconveniences for customers—and your team. We offer ideas plus cust...

Carrie describes ...

Tips and customer service giveaways to amend supply chain disruptions

Even with supply chain disruptions, you can make your customers satisfied with your brand and their order...

Tiffany discusses ...

Skip the Discounts: 5 Alternatives to Building Customer Loyalty – Canada

Your most loyal customers are responsible for more than half of your company’s sales. Learn how to use ...

Alexis suggests ...

Skip the Discounts: 5 Alternatives to Building Customer Loyalty

For small businesses, offering discounts and rebates can be a double-edged sword.

Linda discusses ...

Show sincere gratitude with thank-you giveaways – Canada

Make customers, staff, community members and investors feel special and appreciated with a token of thank...

Debra shares ...

Show sincere gratitude with thank-you giveaways

Build strong loyalty by showing customers, staff, community members and investors how much you appreciate...

Sarah recommends ...

Market segmentation

Is your small business looking for ways to increase profits, reduce costs and effectively reach the custo...

Sarah recommends ...

How to Get Referrals From Customers

Discover how to get referrals by improving client relationships.

Jayne discusses ...

How to create loyal customers for life – Canada

Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...

Daryl describes ...

Four practical steps to fast customer service recovery – Canada

From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...