Brian suggests ...

3 simple ways an outcome-based approach boosts citizen involvement

Show your community is made by the people and for the people. Take an outcome-based approach and motivate...

Shaun digs ...

3 simple ways an outcome-based approach boosts citizen involvement – Ca

Evidence that actions make a difference can spark immediate change from your community. Show how using ou...

Mae likes ...

5 ideas for delivering excellent customer service

When it comes to delivering excellent customer service, focus on relationships and taking responsibility....

Barb suggests ...

5 ideas for delivering excellent customer service – Canada

Brainstorming ways to ensure you’re delivering excellent customer service in the new year? We offer use...

Alysia writes ...

5 ways to communicate supply chain issues

Effectively communicating supply chain shortages with clients and staff is the difference between squeaki...