Andrea describes ...

How to use Instagram in government

Learn to use Instagram in government and offers practical applications, such as using it to share, define...

Amanda likes ...

Body Camera Pros and Cons

This article discusses body camera pros and cons for government employees who face high-conflict situatio...

Amy recommends ...

Strategies to provide a better customer-focused online experience – Canada

s more services move out of your offices and onto the internet, citizens will come to expect online inter...

Mark writes ...

Strategies to provide a better customer-focused online experience

According to a recent survey, more than 40 percent of citizens handle most of their government interactio...

Zach suggests ...

Dive into the digital age and go paperless!

Did you know the federal government spends a whopping $1.3 billion per year on paper? What’s more, pape...

Kristi likes ...

Engaging citizens in virtual public meetings

Now, more than ever, residents are keeping up with community happenings thanks to virtual public meetings...

Molly recommends ...

How to engage citizens in virtual public meetings – Canada

More citizens are taking an interest in what’s happening in their community thanks to virtual public me...

Shaun likes ...

Trends and best practices in electronic payments for municipal bills – Canada

Citizens want a more convenient way to pay bills. These trends and best practices in electronic payments ...

Zach discusses ...

Trends and best practices in electronic payments for municipal bills

Make paying municipal bills a breeze. We share trends and best practices in electronic payments, includin...